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Posted by SREEJESH (uae) (Questions: 2, Answers: 0)
Asked on May 2, 2018 10:46 am
66 views
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Hi Sreejesh,

The following could be regarded as Key Result Areas for a typical CSSD environment:

KRA 1 – Customer Service – RMD are made available to Operating Theatres in a timely manner.
KPI 1 – How many cases were cancelled or delayed due to non availability of RMD from CSSD.
KPI 2 – How many ‘adverse incident reports’ were filed by the operating theatres.

KRA 2 – Patient Safety & Infection Control
KPI 1 – How many IC related issues were traced to CSSD processing.
KPI 2 – Internal & External Audit reports.

KRA 3 – Occupational Health & Safety
KPI 1 – Management of chemical hazards, eg. ETO leaks, gluteraldehyde spills etc.
KPI 2 – Management of physical hazards, eg. handling of heavy crates and sets etc.
KPI 3 – Safety checks of all pressure vessels and electrical equipment.

KRA 4 – Cost of Production
KPI 1 – Effective agreements with maintenance service providers (Sterilisers, washer disinfectors, instrument repairs etc)
KPI 2 – Procurement contracts with instrument manufacturers.
KPI 3 – Systems are future proof.

KRA 5 – Quality Management Systems
KPI 1 – Internal & External Audit reports.
KPI 2 – Tracking systems & SOPs
KPI 3 – Staff training systems

While the KRAs for the department would be the same, the KPIs would differ for the CSSD Manager, the Supervisors, the technicians etc.

Hope that helps!

Kind Regards
Ravi Nayak

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Posted by Ravi Nayak (New Zealand) (Questions: 1, Answers: 11)
Answered on May 11, 2018 7:01 am
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key performance indicator / quality indicator

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can anyone suggest key performance indicator /quality indicator cssd

Marked as spam
Posted by SREEJESH (uae) (Questions: 2, Answers: 0)
Asked on May 2, 2018 10:46 am
66 views
0
Private answer

Hi Sreejesh,

The following could be regarded as Key Result Areas for a typical CSSD environment:

KRA 1 – Customer Service – RMD are made available to Operating Theatres in a timely manner.
KPI 1 – How many cases were cancelled or delayed due to non availability of RMD from CSSD.
KPI 2 – How many ‘adverse incident reports’ were filed by the operating theatres.

KRA 2 – Patient Safety & Infection Control
KPI 1 – How many IC related issues were traced to CSSD processing.
KPI 2 – Internal & External Audit reports.

KRA 3 – Occupational Health & Safety
KPI 1 – Management of chemical hazards, eg. ETO leaks, gluteraldehyde spills etc.
KPI 2 – Management of physical hazards, eg. handling of heavy crates and sets etc.
KPI 3 – Safety checks of all pressure vessels and electrical equipment.

KRA 4 – Cost of Production
KPI 1 – Effective agreements with maintenance service providers (Sterilisers, washer disinfectors, instrument repairs etc)
KPI 2 – Procurement contracts with instrument manufacturers.
KPI 3 – Systems are future proof.

KRA 5 – Quality Management Systems
KPI 1 – Internal & External Audit reports.
KPI 2 – Tracking systems & SOPs
KPI 3 – Staff training systems

While the KRAs for the department would be the same, the KPIs would differ for the CSSD Manager, the Supervisors, the technicians etc.

Hope that helps!

Kind Regards
Ravi Nayak

Marked as spam
Posted by Ravi Nayak (New Zealand) (Questions: 1, Answers: 11)
Answered on May 11, 2018 7:01 am
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